Our policies

Everything that governs Black Elk Pay in one place. Questions? support@blackelk.co

Website Terms of Use

The rules for using blackelkpay.com, including acceptable use and electronic signing.

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Business Agreement

The agreement every business on Black Elk Pay signs before taking payments.

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Privacy Policy

What we collect, why, who sees it, cookies, and your rights under the Privacy Act.

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Refund Policy

How refunds work for payments made through Black Elk Pay and for platform fees.

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Complaints Policy

How to raise a problem, our response times, and where to escalate.

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🔒 Payments are processed securely in partnership with Fat Zebra, an Australian payment provider. Card and bank details are handled by the payment provider and are not stored on this website's servers in raw form.
Payments show on your bank statement with a reference to Super Nice, SUPERNICEHUB or blackelkpay.com. Not sure about a charge? See who charged me.
Policies · Refunds · Complaints · Privacy